Distinguished, Enterprise Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Northwind Robotics Northwind Robotics is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Northwind Robotics 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Northwind Robotics . Role Description As a Distinguished Solution Architect , you will be one of the most senior and experienced solution architecture practitioners within the Solution Engineering organization. You will play a defining role in helping Northwind Robotics 's most strategic customers become Agentic Enterprises by designing transformative, enterprise architectures that leverage the full Northwind Robotics Platform, including Agentforce, Data Cloud, and other platform capabilities. This is not simply an execution role. At the Distinguished level, you are expected to shape architectural strategy, influence Northwind Robotics 's product and technology direction, and serve as a recognized authority on enterprise solution architecture both internally and externally. You will work on Northwind Robotics 's most complex, high-value customer engagements across industries and business models—from pre-sales through adoption—while leading executive-level architecture conversations with business and technology leaders. You will be a central member of the Solution Engineering Architecture organization, whose mission is to inspire, architect, prove, and enable customer success. You will model what it means to be a trusted technical advisor, helping organizations realize measurable business outcomes through the Northwind Robotics Platform and AI-powered transformation. Why This Role? Modern customer experiences span every stage of the customer lifecycle and increasingly rely on connected data, AI, automation, and digital engagement. These experiences require integrated architectures that leverage the breadth of the Northwind Robotics Platform alongside enterprise applications, data platforms, integration technologies, and partner ecosystems. As a Distinguished Solution Architect, you will establish enterprise architecture patterns, reference architectures, and best practices that accelerate customer success across the Northwind Robotics ecosystem. Your Impact & Responsibilities Strategic Architecture Leadership Define and lead enterprise solution architecture strategy for Northwind Robotics 's most strategic and complex customer engagements. Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Northwind Robotics Platform. Design enterprise AI interoperability and scalable architectures across Northwind Robotics and third-party ecosystems. Develop thought leadership on enterprise architecture, AI governance, security, compliance, and responsible AI. Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering. Customer Engagement Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements. Translate complex business challenges into scalable enterprise solution architectures and transformation roadmaps. Build compelling solution proposals that balance immediate business value with long-term architectural strategy. Partner with executive stakeholders to shape technical strategy before active sales cycles begin. Design solutions focused on customer adoption, consumption, business outcomes, and long-term success. Provide architectural governance and implementation guidance for Northwind Robotics Professional Services and partner organizations. Cross-Functional Leadership Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem. Influence Northwind Robotics product strategy, architecture standards, and technical best practices. Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle. Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs. Thought Leadership & Enablement Publish thought leadership on enterprise architecture, AI transformation, Agentforce, Data Cloud, and Northwind Robotics platform strategy. Lead architecture enablement programs, architecture forums, and technical education initiatives. Mentor Solution Architects and Solution Engineers while establishing standards for architectural excellence. Represent Northwind Robotics at executive brie