Director Software Engineering

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: As a Lead Engineer, Software, your role will be to implement the technology strategy for Ensemble software delivery teams with guidance from engineering leadership. You will focus on developing reusable software components, patterns, and tooling to address them. Your outcomes will be a contributor to achieving our long-term strategic goals Roles & Responsibilities Develop, test, and maintain software applications using C#, .NET Core, and REST API technologies. Design and implement reusable components, services, and patterns that align with enterprise architecture standards. Utilize LINQ and Entity Framework to efficiently interact with databases and perform data operations. Collaborate with front-end engineers to integrate server-side logic with responsive user interfaces using JavaScript and React . Deploy, operate, and support applications on the Azure cloud platform , ensuring scalability, performance, security, and resiliency. Implement and maintain CI/CD pipelines to streamline development, testing, and deployment workflows. Lead and participate in code reviews , setting high standards for code quality, performance, security, and maintainability. Collaborate with cross-functional teams to gather requirements , analyze user needs, and deliver well-architected technical solutions . Support post‑production monitoring , troubleshooting, and incident resolution for production systems, ensuring uptime and system health. Perform root cause analysis (RCA) for production issues, identify systemic improvements, and contribute to long-term remediation strategies. Contribute to application observability , including logging, metrics, alerting, and performance monitoring to proactively detect and resolve issues. Demonstrate leadership through technical mentorship, knowledge sharing, and guidance on best practices. Required Skills 8–10+ years of professional software development experience , with a strong focus on enterprise application development. Proven experience as a Software Developer, with a strong focus on C#, MVC and .NET Core development. Proficiency in Rest API design and development, including authentication and data serialization. Solid understanding and hands-on experience with LINQ/Entity Framework for data access and manipulation. Familiarity with Microsoft Azure services, such as App Service, Functions, Storage, and SQL Database. Strong knowledge of CI/CD practices, including tools like Azure DevOps or Jenkins. Proficiency in JavaScript, React , and related front-end frameworks. Experience with Git version control and collaborative development workflows. Excellent problem-solving skills and ability to work both independently and in a team environment. Strong experience with observability practices (logging, metrics, monitoring, alerting). Hands-on experience with post‑production monitoring and support , including diagnosing and resolving production issues. Demonstrated ability to perform root cause analysis and drive preventative improvements. Ability to design and implement robust, maintainable technical solutions that scale and perform in production. Good understanding of AI concepts and openness to leveraging AI‑driven solutions to improve software quality, efficiency, and user outcomes. An inquisitive mindset with a passion for innovation , continuous improvement, and reducing friction for patients and clients. Strong communication skills, both written and verbal, to effectively collaborate with team members and stakeholders. Knowledge of Test Automation preferred. This position pays between $113000 - 195000 based on experience and geographic location. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; how