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Director, Site Reliability Engineering & Service Enablement

ServiceNow · Santa Clara · Posted 30d ago

hybridFull-timehead8+ yrs221200-387100 USD🇺🇸 United States
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About the role

📋 Description Define and execute the SRE strategy and operating model across reliability engineering, service Lead and develop a global organization of engineering managers, technical leaders, and SREs Establish enterprise reliability standards for service ownership, tiering, golden signals Lead the Service Enablement strategy by establishing minimum reliability requirements and maturity Own the Service Registry strategy, improving service ownership, dependency visibility, maturity Drive adoption of SLIs, SLOs, error budgets, and burn-rate alerting across critical services 🎯 Requirements Experience in leveraging or critically thinking about how to integrate AI into work processes 12 years of significant leadership experience in Site Reliability Engineering, Production Proven success leading managers and senior technical leaders across geographically distributed Demonstrated success leading SRE, infrastructure, or reliability transformation at scale Strong understanding of SLIs/SLOs, error budgets, observability, incident management, reliability Experience with service catalogs, service registries, service ownership models, Backstage, CMDB 🎁 Benefits Health plans including flexible spending accounts 401(k) Plan with company match ESPP (Employee Stock Purchase Plan) Matching donations Flexible time away plan Family leave programs

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FAQ

Is the Director, Site Reliability Engineering & Service Enablement role at ServiceNow remote?+

This Director, Site Reliability Engineering & Service Enablement position is listed as hybrid (Santa Clara).

What is the salary for the Director, Site Reliability Engineering & Service Enablement role at ServiceNow?+

The listing states 221200-387100 USD.

What seniority level is this Director, Site Reliability Engineering & Service Enablement role?+

This is a head level position.

How do I apply for the Director, Site Reliability Engineering & Service Enablement role at ServiceNow?+

Use the "Apply on Remotely" button to open the original posting on Remotely, where you can submit your application directly to ServiceNow.