Desktop Engineer (Permanent)

IT Systems Officer Department: Information Technology Employment Type: Permanent Location: Singapore About the Role We are looking for an IT Systems Officer to support and administer our Microsoft 365 environment, end-user systems, and IT infrastructure . The role will provide L1/L2 technical support, maintain IT systems and security, and work with internal teams and vendors to ensure reliable IT operations. Key Responsibilities Administer and support Microsoft 365, Microsoft Intune, and Microsoft Defender . Provide L1/L2 technical support to users onsite and remotely, including vessel environments. Troubleshoot hardware, software, network, and system issues . Monitor system performance, security, backups, and updates. Manage IT hardware deployment, replacement, lifecycle, and asset inventory. Coordinate user onboarding and offboarding . Maintain IT documentation, procedures, and system records. Coordinate with vendors on IT services, procurement, and issue resolution. Perform regular IT operational checks and support system improvements. Provide after-hours/weekend standby support and overseas travel when required. Requirements Minimum 3 years of L1/L2 IT support experience in a medium to large enterprise environment. Minimum 2 years of hands-on Microsoft 365 administration experience. Working experience with Microsoft Intune and Microsoft Defender . Minimum 2 years of exposure to network and firewall support . Strong troubleshooting, communication, and problem-solving skills. Able to work independently and as part of a team. Willing to support after-hours/weekend standby and travel overseas when required. Preferred Microsoft 365 or Azure Administrator certification . Experience supporting maritime, offshore, or vessel environments . Experience with IT procurement and vendor management. 🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/cadeguino/ 📧 Chally | [email protected] Talentsis Pte Ltd | EA No: 20C0312 Only shortlisted candidates will be notified.