Deployment and Support Engineer (Japan)

📋 Description Work closely with internal teams to become an expert on Skydio's products, deployment processes Work closely with accredited partners to project manage timely dock deployments and site Install, configure, test, and validate cloud-connected drone and dock systems in customer Build scalable, repeatable processes for deploying cloud-connected devices onto enterprise-grade Track and manage implementation projects with large enterprise and government customers through to Act as the conduit between Skydio and our enterprise customers and partners in Japan, responding to 🎯 Requirements 3+ years supporting cloud-connected devices, or 4+ years in B2B operational, technical, or Professional fluency in spoken and written Japanese and English. Hands-on experience installing, configuring, and troubleshooting connected hardware in customer Practical IP networking knowledge, including WiFi and cellular connectivity, and experience Proficient in technical troubleshooting and problem-solving, and familiar with triage and Familiarity with cloud applications and with Linux operating systems.