Data Quality & Assurance Lead

Salary: $164,780 - 314,960 per year Requirements: Bachelors degree in a business or science field, or four years of relevant education and/or experience. At least eight years of experience in information management, business applications, or data delivery; alternatively, with an advanced degree in a business or science discipline, at least six years of experience in data and analytics, a technical function, or a relevant business function. Demonstrated expertise developing and implementing information management strategies or processes in complex situations. Experience leading projects or programs that apply data management practices and tools to address risks throughout the data lifecycle. Advanced SQL knowledge, including SQL-based languages. Ability to lead analysis and issue resolution, recognize when to escalate, and synthesize information and research into recommendations aligned with business goals. Experience leading project or support teams in defining, redefining, or managing data, and working with Agile methodology. Expert communication and presentation skills, including explaining complex technical details to all levels of management. Ability to lead indirectly and coach or mentor others in information management practices. Experience in financial services, insurance, banking, or another highly regulated industry is preferred. CDMP (Certified Data Management Professional) certification is preferred. US military experience through military service or as a military spouse/domestic partner is a preferred qualification. USAA does not provide visa sponsorship for this role; applicants who will need immigration support now or in the future are asked not to apply. Responsibilities: Support the IMA Director in integrating information management practices into business and technology processes in accordance with Information Governance policy. Identify and advance process improvements across IMA and stewardship responsibilities and data spokes; lead cross-functional discussions on complex problems and align practices and tools with business needs. Help prioritize work according to criticality and risk, and influence stakeholders across business areas to implement and improve information solutions and data quality practices. Maintain valid Information Asset Inventories and promote delivery of information in line with governance standards and data management practices. Lead the integration of information management practices into existing processes and emerging technologies, including in complex situations. Lead data lineage collection and stitching to establish complete end-to-end flows for critical data. Lead the identification and resolution of complex data quality issues; help stewards design quality rules, thresholds, and metrics for data supporting critical business processes. Develop process improvements and data quality plans to reduce risk, oversee implementation of controls, and define and monitor corrective action plans for high-risk data quality issues. Oversee compliance assessments by reviewing and documenting failures, identifying risks, and escalating relevant items. Lead data initiatives within data spokes, conduct root cause analysis, and identify opportunities to improve and mitigate data risk. Develop master and reference data processes aligned with enterprise policies and standards, and ensure the quality and maintenance of that data. Partner with IT and information management teams to define and implement complex access management strategies aligned with governance policies. Lead privacy initiatives by classifying and analyzing sensitive data, and ensure appropriate remediation to mitigate inherent risk. Ensure risks arising from business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Technologies: Support Phoenix SQL Security Flow More: We are USAA, and our mission is to help our members achieve financial security through competitive products, exceptional service, and trusted advice, with a focus on the military community and their families. Our values are honesty, integrity, loyalty, and service. In this Data Quality & Assurance Lead role, you will support information management functions such as metadata, data quality, retention, and data security, working with business owners and technical teams to improve program effectiveness. The role is based in San Antonio, Plano, Phoenix, Colorado Springs, or Charlotte, with an in-office schedule of four days per week; relocation assistance is not available. We may offer remote or hybrid flexibility to active-duty military spouses, consistent with policy and business needs. The salary range is $164,780–$314,960, with actual pay varying by location and experience; eligible employees may also receive performance-based incentives. Our benefits include medical, dental, and vision coverage, a 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off and holidays, 16 paid volunteer hours, wellness programs, career planning, and continuing education. Applications are accepted until the position is filled. last updated 42 week of 2026