Data Operations Analyst

As Keystone AI is growing as a company and the volume of our customer data and interactions increases, managing this growing dataset becomes more complex and requires dedicated teams to ensure data accuracy, completeness, and relevance. Our Revops group is committed to enhancing overall operational efficiency and the right infrastructure to support the Growth strategy. A key factor to achieve it is by keeping our CRM customer data accurate and up-to-date. The Keystone AI RevOps team is looking for a driven and talented Data Quality Analyst for maintaining the integrity, quality and consistency of our data within the CRM system As a Data Operations Analyst at Keystone AI you will.. Data Entry and Maintenance: Oversee data entry processes and ensure accurate and timely updates in the CRM Maintain and optimize account hierarchies, including M&A updates, brand structures, and segmentation fields Maintain accurate business segmentation data elements from different sources Utilize data enrichment tools and services to validate Account records Regularly review and clean duplicates, perform merge actions, delete and update outdated or irrelevant data in the CRM Manage and prioritize data change requests while meeting SLA targets Data Quality Management: Conduct data audits cadence and identify inaccuracies or inconsistencies Collaborate with operational teams (Marketing, RevOps, Finance and IS) to ensure data accuracy and identify areas that are not aligned with the data governance and Policies Conduct root cause analysis for data quality issues andTrack & monitor data integrity for newly launched Sales and Marketing Business Processes in the CRM Monitor data quality for new business processes and ensure clean adoption in the CRM Support sourcing and prospecting efforts by ensuring high-quality, accurate, and enriched account and lead data in the CRM To be a Data Quality Analyst at Keystone AI you need.. 3+ years of experience in data operations or data quality roles in B2B environments Strong experience with Salesforce Sales Cloud (data model, objects, reporting) Excellent analytical and problem-solving skills with a keen attention to detail Proven ability to manage and improve CRM data quality processes Ability to design and optimize prompts or AI-driven workflows for automating repetitive CRM tasks Familiarity with building lightweight automations, agents, or internal tools using AI platforms Detail-oriented mindset with excellent organizational and time management skills. Ability to work cross-functionally with business and technical stakeholders Excellent written and verbal English. Note: Keystone AI is located in Bangalore/Bengaluru (Bellandur) and we follow a hybrid work model (3 days in office is mandatory).