Customer Success Lead

Believe that their dogs deserve the best. (B1) is hiring Customer Success Lead job in Bengaluru (Bangalore) | Cutshort

Customer Success Lead
Believe that their dogs deserve the best. (B1)
Customer Success Lead

at Believe that their dogs deserve the best. (B1)
Agency job
3
\- 5 yrs
₹8L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
– Successful onboarding of professionals to buy their first pack
– Delivery of a high standard of customer success maintaining a single view per customer across channels
– Defining and leading the implementation of our customer success policies
– Selection and management of our customer success software
– Maintenance of the help site(s) and template responses - updating as new features become available
– Recruitment, training, and performance management of customer success staff
Requirements
– Experience in a high volume customer service environment
– Experience hiring and developing customer success staff
– A can-do attitude to get things done efficiently and resolve user queries in a single contact
– Excellent communication style and ability to stay calm under pressure
Desirable
– Knowledge of customer success platforms and how they work
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort

Similar jobs

Posted by
Priyanka Khandelwal
Remote, Jaipur
5
\- 10 yrs
₹5L - ₹12L / yr
SQL
Javascript
Amazon Web Services (AWS)
SQL Azure
HTTP
+1 more
Role & responsibilities
– Develop and maintain server-side applications using Go Lang.
– Design and implement scalable, secure, and maintainable RESTful APIs and microservices.
– Collaborate with front-end developers to integrate user-facing elements with server-side logic
– Optimize applications for performance, reliability, and scalability.
– Write clean, efficient, and reusable code that adheres to best practices.
Preferred candidate profile
– Minimum 5 years of working experience in Go Lang development.
– Proven experience in developing RESTful APIs and microservices.
– Familiarity of cloud platforms like AWS, GCP, or Azure.
– Familiarity with CI/CD pipelines and DevOps practices
Read more

Posted by
simran kaur
Prayagraj
1
\- 3 yrs
₹3L - ₹6L / yr
Sales
Web Development
Mobile App Development
IT Sales
Inside Sales
+1 more
Job Overview
We are looking for a proactive and client-focused IT Sales Executive with experience in IT Sales, IT Services Sales, or Web3/Blockchain services. The candidate will be responsible for handling inbound leads, understanding client requirements, conducting product/service discussions, and converting prospects into business opportunities
Key Responsibilities
· Handle inbound inquiries generated through website, LinkedIn, referrals, marketing campaigns, and other channels
· Understand client requirements and recommend suitable IT, SaaS, or Blockchain solutions
· Generate and qualify leads for IT services and solutions.
· Understand client requirements and propose suitable solutions.
· Conduct client meetings, presentations, and follow-ups.
· Build and maintain strong client relationships.
· Achieve sales targets and contribute to business growth.
· Maintain accurate records in CRM and sales reports.
Requirements:
·2–3 years of experience in IT Sales, Software Sales, SaaS Sales, or IT Services Sales.
· Strong communication and negotiation skills.
· Experience in lead generation, client acquisition, and sales closures.
· Ability to work independently and achieve targets.
Read more

Posted by
satish agrawal
Surat
2
\- 8 yrs
₹3L - ₹6L / yr
export documentation
Job Title: Export Documentation Executive
Location: Surat, Gujarat
Experience: Minimum 2+ Years
Industry: Yarn Export & Building Materials
Job Responsibilities:
– Prepare and manage export documentation including Invoice, Packing List, BL, COO, Shipping Bill, LC documents etc.
– Coordinate with CHA, freight forwarders, shipping lines, and transporters
– Handle pre-shipment and post-shipment documentation
– Track shipments and ensure timely delivery to international clients
– Manage DGFT, EPCG, and other export compliance formalities
– Maintain export records and MIS reports
– Coordinate with production, accounts, and logistics teams
– Ensure compliance with international trade regulations
– Support buyer communication related to shipments and documents
Required Skills:
– Hands-on experience in export documentation (must)
– Exposure to yarn exports / textile exports and building material exports preferred
– Knowledge of INCOTERMS, LC, and international trade procedures
– Good command of MS Excel and documentation software
– Strong coordination and communication skills
mail updated resume with salary details-
email: etalenthire\[at\]gmail\[dot\]com
satish- 88O 27 49 743
Read more

Posted by
Anand V
Bengaluru (Bangalore)
8
\- 12 yrs
₹15L - ₹35L / yr
C#
.NET
MVC Framework
MS SQLServer
Web Development
+1 more
Must Have Skills: ● .NET Expertise: 8+ years of hands-on experience with C# and .NET Framework (preferably 4.8+), with deep knowledge of MVC5 architecture. ● Front-End Mastery: Advanced skills in Razor Views, Bootstrap 5, CSS/LESS, JavaScript, and JQuery for building modern, responsive UIs. ● Database Proficiency: Strong experience with MSSQL, including schema design, performance tuning, and writing complex queries and stored procedures. ● DevOps Knowledge: Proficient in IIS configuration, deployment automation, and CI/CD best practices. ● Team Leadership: Proven ability to lead and mentor development teams, manage project timelines, and deliver high-quality software. ● Problem Solving: Exceptional debugging, analytical, and troubleshooting abilities across the stack. ● Collaboration: Experience working in Agile/Scrum teams and participating in technical discussions and code reviews.
Read more

Posted by
Ajay Thakur
Indore
3
\- 6 yrs
₹3L - ₹6L / yr
JIRA
Salesforce
API
Escalation management
Job Title: Technical Support Engineer
Location: Indore Location (Night Shift)
Job Type: Full time from office only – 5 days in a week
Experience Level: 3+ Years
Job Summary
We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.
Key Responsibilities:
– Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
– Utilize API knowledge to address technical inquiries and challenges.
– Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
– Maintain accurate and up-to-date technical documentation for internal use and customer reference.
– Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
– Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
– Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Required Skills & Qualifications
– Minimum 2\+ years of experience in offshore voice and chat technical support.
– Strong understanding of:
– Software and hardware troubleshooting
– API concepts and integrations
– Hands-on experience with Salesforce, Jira, and Zoom.
– Excellent communication, interpersonal, and stakeholder management skills.
– Strong analytical thinking and problem-solving abilities.
– Ability to work independently in a fast-paced environment.
– Comfortable working night shifts.
Read more

E-Commerce Aggregator Platform
Agency job
via
Qrata
by Blessy Fernandes
Remote only
4
\- 8 yrs
₹14L - ₹22L / yr
Machine Learning (ML)
Natural Language Processing (NLP)
Python