Customer Success Intern

ORAI Robotics Pvt Ltd is hiring Customer Success Intern job in Promotics Web Solutions SBI Square, 2nd floor Nadra Complex Bhopal | Cutshort

Customer Success Intern
Customer Success Intern

0
\- 1 yrs
₹5000 - ₹10000 / mo
Promotics Web Solutions SBI Square, 2nd floor Nadra Complex Bhopal
Skills
Customer Success
Customer Relationship Management (CRM)
Customer Satisfaction
Teamwork
REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
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Companies hiring on Cutshort

Founded
:
2020
Type
:
Products & Services
Size
:
20-100
Stage
:
Profitable
About
ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalized, richer experiences day and night. We help you obtain WhatsApp Business API with verified ‘Green Badge' and implement a WhatsApp AI chatbot across all your channels such as chat, digital ads, messaging, social, email, SMS, website, and more.
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