Customer Success Data Analyst

📋 Description Design, build, and maintain standardized and ad hoc reports and dashboards that track customer Partner with Customer Success, Sales Operations, Product Management, and Marketing to define Aggregate and analyze usage data from internal platforms and external tools to identify adoption Prepare and deliver customer-facing reporting packages (e.g., QBR/EBR decks, usage summaries Maintain a working knowledge of the platform(s) and services used across the customer base to Own the accuracy, documentation, and governance of customer and usage data fields within Salesforce 🎯 Requirements 3+ years of experience in data/reporting analysis, business intelligence, or a related analytical Demonstrated ability to translate raw usage and account data into clear, decision-ready insights Strong organizational skills and the ability to build clear, repeatable reporting processes Self-motivated professional with a strong work ethic, integrity, and values Ability to read, analyze, and interpret data from multiple systems and provide meaningful insights Outstanding written and verbal communication skills, with the ability to present data to