Jobs · smartrecruiters:sutherland
Customer Service Representative - Customer Care
Sutherland · Cairo, Cairo Governorate, Egypt · Posted 13d ago
About the role
Job Description Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience while meeting performance standards. Work effectively in a fast-paced, team-oriented environment. Qualifications Excellent English communication skills . Strong problem-solving and troubleshooting abilities. Good computer and technical skills. Customer-focused with a professional attitude. Ability to multitask and work under pressure. Willingness to work rotational shifts , including overnight shifts. Previous technical support or customer service experience is a plus, but not mandatory. Additional Information salary is 20800 Net + 1100 overnight allowance
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FAQ
Is the Customer Service Representative - Customer Care role at Sutherland remote?+
This Customer Service Representative - Customer Care position is listed as onsite (Cairo, Cairo Governorate, Egypt).
What seniority level is this Customer Service Representative - Customer Care role?+
This is a junior level position.
How do I apply for the Customer Service Representative - Customer Care role at Sutherland?+
Use the "Apply on smartrecruiters:sutherland" button to open the original posting on smartrecruiters:sutherland, where you can submit your application directly to Sutherland.