Jobs · smartrecruiters:sutherland
Customer service representative
Sutherland · Cairo, Cairo Governorate, Egypt · Posted 8d ago
Available in 2 locations
Cairo Apply → Cairo, Cairo Governorate, Egypt · onsite Apply →About the role
Job Description Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience while meeting performance standards. Work effectively in a fast-paced, team-oriented environment. Qualifications Excellent English communication skills . Strong problem-solving and troubleshooting abilities. Good computer and technical skills. Customer-focused with a professional attitude. Ability to multitask and work under pressure. Willingness to work rotational shifts , including overnight shifts. Previous technical support or customer service experience is a plus, but not mandatory.
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FAQ
Is the Customer service representative role at Sutherland remote?+
This Customer service representative position is listed as onsite (Cairo, Cairo Governorate, Egypt).
What seniority level is this Customer service representative role?+
This is a junior level position.
How do I apply for the Customer service representative role at Sutherland?+
Use the "Apply on smartrecruiters:sutherland" button to open the original posting on smartrecruiters:sutherland, where you can submit your application directly to Sutherland.