Customer Service Rep

Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction. Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor Process customer transactions accurately and efficiently, handling cash and other forms of payment Prepare and make pizzas according to company standards and customer specifications Maintain a clean and organized work environment, adhering to food safety and hygiene protocols Collaborate with team members to ensure smooth operations during busy periods Assist with various cleaning tasks to uphold the store's cleanliness standards Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude Adapt to changing priorities and multitask effectively in a fast-paced environment Excellent customer service skills with a friendly and professional demeanor Strong communication abilities, both verbal and written Proven ability to follow directions and adhere to company policies and procedures Basic math skills for handling cash transactions and processing orders Ability to multitask efficiently in a fast-paced environment Physical capability to lift up to 25 lbs. and stand for extended periods Flexibility to work weekends, holidays, and various shifts as needed Previous customer service experience preferred, but not required Team-oriented mindset with a willingness to collaborate and support colleagues Ability to remain calm and composed under pressure Detail-oriented approach to ensure order accuracy and customer satisfaction All your information will be kept confidential according to EEO guidelines.