Customer Journey & App Analytics Apprentice

📋 Description Support the analysis of customer journeys across Back Market’s website and mobile applications Contribute to the preparation, analysis, and monitoring of Customer Journey experiments, including Help formulate analytical hypotheses, define success metrics, analyze experiment results, and Investigate customer behavior across different touchpoints, segments, markets, and devices Support the analysis of mobile app usage, including engagement, conversion, and retention metrics Explore app analytics data to identify opportunities for improving the customer experience and app 🎯 Requirements You are pursuing a Master’s degree, or equivalent, in data analytics, data science, business You have a strong interest in customer behavior, product analytics, experimentation, and digital You have solid SQL skills and are comfortable writing, reviewing, and improving analytical queries You have an analytical mindset and enjoy investigating the reasons behind changes in customer You understand the main principles of A/B testing and experimentation, or are motivated to learn You are interested in mobile app analytics and want to understand how users interact with digital 🎁 Benefits A mission driven work environment where your day to day makes an impact on the planet. Seriously. Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and