Customer Evolution Manager, SAP AMS

📋 Description Act as the primary point of contact and trusted advisor for assigned clients, owning the Understand each client's business drivers, operating calendar, and roadmap so that service Support renewals, satisfaction, and retention by maintaining visibility into contract terms, scope Lead daily delivery by planning activities, assigning tickets, coordinating resources, and Oversee monitoring, preventive maintenance, SAP S/4HANA Cloud release readiness, and priority Govern services through regular meetings, performance reporting, and transparent management of 🎯 Requirements At least 7 years of relevant ERP experience, including significant SAP delivery exposure and proven Demonstrated experience owning client relationships at the operational and management levels Strong command of ITIL-aligned incident, problem, and change management practices and SLA Working knowledge of SAP S/4HANA and familiarity with RISE with SAP and GROW with SAP delivery Experience managing delivery budgets, margin, and multidisciplinary consultant teams, including Experience coaching and developing consultants, including feedback, performance management, and 🎁 Benefits Professional development Profit sharing Health & well-being insurance on your first day RPDP, Deferred Profit-Sharing Regime Flexible work in hybrid mode Allowance for public transit and cell phone