Content Design Intern (Summer 2027)

📋 Description Support our content system by establishing and translating information architecture to help manage Help teams reconsider existing systems and processes (eg publishing workflows) to align to the new Support product strategy and vision through content, working on projects as a content designer and Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more) and Collaborate with designers, visual content creators, researchers, engineers, marketers, data The ability to translate concepts across the UI, learning center, and knowledge base into connected 🎯 Requirements Excellent writing skills; ability to demonstrate this in the UX writing, information architecture A systems mind that considers the holistic information experience Ability to understand and discuss strategy, metrics, and results A collaborative, proactive mindset Currently pursuing a Bachelors, Masters or PhD degree in a writing or UX-adjacent field like Available during Summer 2027 for an internship in Toronto 🎁 Benefits Mental health benefits In addition to holidays, interns receive 2 days paid time off and 3 days sick time off Subsidized commuter benefits and Lyft ride credits