Cloud Engineer I

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Keystone AI is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,500 employees across the globe and are proud to be a flexible-first company—an approach that remains foundational to how we work. We empower our employees with the flexibility to manage their day-to-day work, while taking a more intentional approach to how teams come together. Through our Flying Together initiative, we are building stronger connection and collaboration by bringing teams together for meaningful in-person moments and concentrating on our presence and hiring in key locations. Our flexible-first environment continues to support productivity, inclusion, and collaboration, while evolving to create even more opportunities for connection and shared experiences across teams. If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter . TITLE: Cloud Engineer I WHAT YOU’LL DO The Cloud Engineer I is responsible for designing, implementing, and optimizing cloud infrastructure and services to support the company’s global software solutions. This role leverages advanced technical expertise and cross-functional collaboration to solve complex cloud engineering challenges. The position plays a key role in shaping cloud practices and driving technical excellence across teams and projects. Advanced knowledge of at least one major cloud platform (AWS, Azure, or GCP). Proficiency in scripting languages such as Python, PowerShell, or Bash. Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps. Knowledge of security best practices in cloud environments (e.g., IAM, encryption, key management). Ability to analyze complex systems and troubleshoot distributed applications. Strong problem-solving skills with a focus on root cause analysis and continuous improvement. Understanding cost management and optimization strategies in cloud environments. Perform all other duties and activities as required. Act in accordance with and as a good steward of Keystone AI mission, vision, and core values: Mission: To empower insurers to reimagine the future of insurance WHAT YOU’VE DONE: REQUIRED: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 4 years of relevant experience in cloud engineering, infrastructure, or DevOps roles. PREFERRED: Master’s degree in a related field. Professional certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect. Experience in a SaaS or enterprise software environment. Knowledge, Skills, Abilities & Behaviors: Advanced knowledge of at least one major cloud platform (AWS, Azure, or GCP). Proficiency in scripting languages such as Python, PowerShell, or Bash Knowledge of security best practices in cloud environments (e.g., IAM, encryption, key management). Experience with Microsoft Azure components (compute, storage, networking basics, Key Vault, subnets, firewalls, load balancers, Cosmos DB etc). Experience with deployment/release tooling — Octopus Deploy or similar. Solid working knowledge with the ability to write and run SQL queries for troubleshooting and data validation (e.g. SQL Server, PostgreSQL, Oracle, or similar). Ability to analyze complex systems and troubleshoot distributed applications. Strong problem-solving skills with a focus on root cause analysis and continuous improvement. Excellent written and verbal communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Demonstrated ability to collaborate across technical and non-technical teams. Understanding of cost management and o