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Call Quality Analyst
Cobalt Streamworks · Jaipur · Indexed today
About the role
About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals. Key Responsibilities • Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards. • Quality Evaluation: Analyze calls using defined parameters suc
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FAQ
Is the Call Quality Analyst role at Cobalt Streamworks remote?+
This Call Quality Analyst position is listed as onsite (Jaipur).
What is the salary for the Call Quality Analyst role at Cobalt Streamworks?+
The listing states 236000-590000 INR.
What seniority level is this Call Quality Analyst role?+
This is a unknown level position.
How do I apply for the Call Quality Analyst role at Cobalt Streamworks?+
Use the "Apply on cutshort" button to open the original posting on cutshort, where you can submit your application directly to Cobalt Streamworks.