Business Insights Analyst

Business Insights Analyst Location: Canadian Head Office Remote Type: Fully Remote Time Type: Full time Job Description At Ironwood Digital, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Who is Ironwood Digital: Ironwood Digital Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Ironwood Digital strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Ironwood Digital is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have work ed hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Benefits to joining Ironwood Digital Flexible Work Arrangements. Employee discounts (15% on auto and property insurance, plus many other products and services). Good Office program (receive up to $400 back after purchasing office equipment). Student Loan Payment Matching Program for Government Student loans. Comprehensive Retirement Savings Program with employer matched contributions. Annual Wellness allowance to support employees with improving health and wellbeing. Personal days. Tuition Reimbursement. Work ing within the community and giving back. Role Designation: Hybrid with a requirement to go into our Markham office once or twice a month. Job Description In this role, you will support the delivery of business intelligence solutions that enable data-driven decision-making across Operations. You will work with large datasets to uncover insights, identify opportunities, and support the development of reporting and analytics solutions that improve operational performance. You’ll play a key role in a new and evolving environment, contributing to the growth of Ironwood Digital’s direct sales channel. By combining strong analytical thinking with technical skills, you will help ensure data is accurate , accessible, and actionable—supporting both day-to-day business needs and longer-term strategic objectives . Accountabilities : Analyze large and complex datasets to identify trends, anomalies, and opportunities for process improvement and growth Aggregate, validate , and prepare data to ensure accuracy and reliability of reporting and insights Develop and maintain reports and dashboards to support operational and business decision-making Partner with stakeholders to gather and document data and reporting requirements Support user acceptance testing (UAT) to ensure solutions meet business needs and quality standards Identify and resolve data issues, system discrepancies, and reporting challenges Uncover actionable insights and communicate findings to support business improvements Contribute to the development of metrics and ensure alignment across BI solutions Support application and reporting projects as a data subject matter expert Qualifications : Strong analytical and problem-solving skills, with the ability to interpret data and generate insights Demonstrated e xperience working with data visualization and reporting tools such as Power BI Proficiency in Excel and work ing with large datasets Familiarity with data querying or coding tools (e.g., SQL or similar) Strong attention to detail, with the ability to ident