Jobs · jobstreet_ph
Bilingual Service Desk ( German & French)
Ascendion · Alabang, Metro Manila · Posted 11d ago
About the role
Provide technical support for: Outlook and Exchange Online Microsoft Teams OneDrive for Business SharePoint Online Microsoft Office Applications Troubleshoot: Mailbox and email issues Teams meetings and collaboration problems File synchronization issues SharePoint access and permissions concerns Office application functionality and licensing issues Manage user account provisioning, modification, and deprovisioning requests. Deliver professional support to German or French-speaking users through verbal and written communication. Contribute to the creation and maintenance of knowledge articles, known error records, and SOPs. Identify recurring issues and recommend service improvement opportunities. Adhere to ITIL-based service management practices. Follow incident, request, problem, and change management procedures.
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FAQ
Is the Bilingual Service Desk ( German & French) role at Ascendion remote?+
This Bilingual Service Desk ( German & French) position is listed as hybrid (Alabang, Metro Manila).
What seniority level is this Bilingual Service Desk ( German & French) role?+
This is a unknown level position.
How do I apply for the Bilingual Service Desk ( German & French) role at Ascendion?+
Use the "Apply on jobstreet_ph" button to open the original posting on jobstreet_ph, where you can submit your application directly to Ascendion.