BI Developer

Salary: $104,000 - 144,000 per year Requirements: At least 5 years of relevant experience supporting BI platforms and troubleshooting dashboard, data-refresh, and performance issues. At least 4 years of experience using Python or R for data analysis, troubleshooting, validation, or automation. Experience with Tableau, Power BI, ThoughtSpot, and Spotfire; working knowledge of ThoughtSpot is preferred. Knowledge of data visualization best practices. Experience with ITSM tools, including ServiceNow, and Agile/Scrum environments using Jira and Azure DevOps. Experience troubleshooting PostgreSQL and Starburst environments, including performance, data consistency, and availability issues. Strong analytical, problem-solving, and communication skills, with the ability to build productive relationships and communicate effectively with internal and customer stakeholders. Willingness to give and receive constructive feedback during code reviews. Responsibilities: Provide L2/L3 technical support for Tableau, Power BI, Spotfire, and ThoughtSpot, resolving dashboard failures, data-refresh issues, and performance problems. Troubleshoot complex issues across front-end interfaces, queries, data sources, and integrations. Manage escalated incidents, service requests, and operational tasks using ServiceNow, Jira, and Azure DevOps, providing timely updates and communication. Triage PostgreSQL and Starburst environments to address performance, data consistency, and availability issues. Validate dashboards, reports, data refreshes, and underlying data for accuracy and reliability. Use Python or R for data analysis, troubleshooting, validation, and automation as needed. Update ad hoc scripts as requested by the business and maintain high-quality configurations, workflows, and documentation. Support release cycles through effective testing and deployment readiness. Apply data visualization best practices to improve dashboard usability, accuracy, and performance. Collaborate with application, data engineering, and business teams to resolve issues and ensure timely communication and closure. Participate in Agile/Scrum ceremonies, operational reviews, and continuous improvement initiatives. Create and maintain knowledge articles, troubleshooting guides, and support documentation for recurring BI issues. Technologies: Azure DevOps Support ITSM JIRA PostgreSQL Power BI Python ServiceNow Tableau Cloud More: We are hiring a full-time, direct-hire BI Developer in Foster City, California. The role is hybrid, with three days onsite, and offers a market-rate salary based on experience. last updated 40 week of 2026