AV Engineer

Role - AV Engineer Job type: Fulltime Location: New York City, NY Must Have Technical/Functional Skills: Design and deploy AV and collaboration systems for business units, including Microsoft Teams Rooms (MTR), Zoom Rooms, and PexIP/CVI interoperability gateways. • Support project rollouts for new conference rooms, huddle spaces, event areas, and hybrid collaboration setups. • Configure and maintain HP/Poly conferencing systems (G7500, Studio X, RealPresence, Trio) and Barco ClickShare devices. • Integrate AV-over-IP, NDI, Dante, VLANs, QoS, and other networking principles into enterprise AV ecosystems. • Provide Tier 2/3 technical support during project deployments, ensuring business units receive timely issue resolution and technical guidance. • Partner with business units to understand requirements and deliver AV/collaboration solutions tailored to their needs. • Manage end-to-end project deployments, including planning, implementation, testing, and handover to operations teams. • Coordinate vendor resources and oversee installation, commissioning, and acceptance testing of AV systems. • Track and report project progress, risks, and dependencies to business and IT leadership. • Ensure that deployments align with enterprise architecture standards and deliver measurable business value. • Ensure that deployed solutions adhere to compliance, data retention, and security requirements. • Maintain project documentation, including designs, SOPs, and audit-ready system inventories. • Collaborate with compliance and governance teams to ensure readiness for regulated environments. • Train and support business unit teams on new AV/collaboration technologies to ensure smooth adoption. • Use analytics platforms (Vyopta, Vantage) to monitor system health and optimize room performance. • Deliver post-deployment feedback loops with business units to measure adoption, satisfaction, and improvement opportunities • Work cross-functionally with IT, Operations, Facilities, and vendor partners to ensure aligned project delivery. • Act as the technical point of contact during high-profile project deployments and business-critical events. • Mentor operations and support staff on newly deployed technologies and best practices. • Explore opportunities to automate deployments and system monitoring with scripting (PowerShell, Python, REST APIs). • Stay updated on AV, collaboration, and hybrid meeting innovations, recommending new solutions for business needs. • Contribute to enterprise strategy by identifying future trends in AV and digital collaboration. • 5+ years of experience in AV engineering, collaboration infrastructure, or enterprise technology project delivery. • Proven ability to design and implement AV systems for business units, including hybrid and executive spaces. • Strong project delivery skills, with experience managing multiple concurrent AV deployments. • Proficiency with Microsoft Teams, Zoom, PexIP, and multi-platform