Associate Creative Director, Consumer Services

Who We Are: We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit. As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. **We support 100% remote, anyone legally eligible to work in LATAM \*\* Advanced English proficiency is required for this role. A day in the life: As an Associate Creative Director, Consumer Services , you are the strategic and creative owner for all client work within a dedicated vertical. You lead creative strategy and design, oversee production and post-production output, and partner with cross-functional teams to drive business growth. You are the face of creative for your clients - pitching ideas, guiding execution, and ensuring all campaigns deliver on brand, channel, and performance objectives. You’re also responsible for developing your team and evolving our creative capabilities to meet the demands of today’s marketing landscape. Responsibilities: Oversee the creative vision and output for clients within a defined industry vertical while serving as the senior creative advisor to clients, translating insight and data into breakthrough campaigns Oversee all aspects of creative - from strategy to execution to post-production - ensuring output aligns with performance goals Translate insight and data into breakthrough campaigns that connect creative to business and channel objectives Lead and manage a group of creative professionals (Creative Strategists, Designers, Editors, etc.), overseeing 3–4 direct reports at senior levels Drive team development through coaching, clear growth plans, and training initiatives while managing performance, retention, staffing, and promotion recommendations Champion high-performance creative workflows, QA processes, and omnichannel best practices Identify client growth opportunities through creative-led retention and expansion efforts Role Requirements: You have held an Associate Creative Director, Creative Director, Design Director, Video Director or Senior Creative Lead role at a creative and/or media advertising agency Demonstrated portfolio illustrating proficiency to conceptualize, develop and deliver creative campaigns across multiple channels Senior level mastery of one or multiple executional skill sets: Copywriting, Design, Production, Strategy, or Post Production Robust experience collaborating with and managing creative teams across multiple client accounts Demonstrated experience in a client facing role, being able to speak directly to presentation and problem solving experience Deep understanding of creative best practices, strategy, compliance, project management and team management High ability for original conceptualization with high proficiency for organization Self starter and problem solver mentality Experience as a focused, strong and empathetic leader Key Performance Indicators (KPIs) 96%+ Creative client retention rate Closed Service Expansion Retainer for Creative to support Division 60% ETCR 8 Average Client NPS Hit Division P&L Goals (revenue and ebitda) +90% Team Retention 60% Creative Team contribution margin Client Book Revenue per Employee: $22,000 Most Important Things (MITs) Effectively manage your team(s) to facilitate a positive team member experience and alignment with company objectives Delivery of a top-tier product for our clients by our team Oversee the growth and retention of the team and clients Benefits & Perks: Base salary + commission opportunities Prepaid Medicine Plan 15 paid vac