Associate Cloud Integration Engineer

What we need you to contribute to Ironwood Digital: Design, build, and support ServiceNow‑centric integrations using REST APIs, IntegrationHub, and Flow Designer Develop and operate AWS‑based serverless components (Lambda, API Gateway, SQS, DynamoDB) that support ServiceNow workflows Troubleshoot and resolve production integration issues across ServiceNow and AWS, including API failures, data issues, and asynchronous processing problems Communicate clearly with clients and internal teams to coordinate integration changes, incidents, and technical requirements Actively participate in sprint planning, backlog refinement, and continuous improvement of the team’s integration platform Create and maintain technical documentation, including integration workflows, data mappings, and operational runbooks Skills & Behaviors that are reliable indications that you can contribute: Hands‑on experience building ServiceNow integrations using: REST APIs (inbound and outbound) IntegrationHub and Flow Designer Scripted logic and custom actions Strong understanding of web services and integration patterns, including REST‑based authentication and error handling Practical experience with AWS services such as Lambda, API Gateway, SQS, DynamoDB, and CloudWatch Proficiency with Node.js for serverless and integration development Experience diagnosing and troubleshooting integration issues in production environments Ability to communicate technical information clearly to both technical and non‑technical stakeholders Experience documenting integration designs and support procedures for operational use What you will receive from Ironwood Digital: The opportunity to work on modern, ServiceNow‑centric integration solutions used by enterprise clients Hands‑on experience with AWS serverless architectures and event‑driven integration patterns A collaborative, agile engineering environment that values ownership and continuous improvement Opportunities to influence integration design, reliability, and support standards as the platform evolves