Associate Business Analyst

Key Responsibilities: Engage stakeholders and users to understand business needs, pain points and desired outcomes. Analyze business processes and identify opportunities for simplification, automation and digitalization. Translate needs into clear requirements, user stories, process flows and acceptance criteria. Facilitate discussions to clarify requirements, priorities, dependencies and trade-offs. Work with Product Managers, Designers and Engineers to shape and deliver practical solutions. Support backlog refinement, UAT, implementation and commissioning activities. Manage stakeholder expectations and surface risks, issues and dependencies early. Ensure solutions consider relevant security, data governance and applicable ICT requirements. Identify opportunities to continuously improve products, systems and business processes. What We Are Looking For Degree/Diploma in Business, Information Technology, Computer Science, or related discipline Minimum 3 years of experience as a Business Analyst or in a similar role Strong analytical, problem-solving and stakeholder management skills. Ability to translate business needs into clear requirements for technical teams. Good written and verbal communication skills. Ability to work independently and take ownership of outcomes. Experience working with cross-functional teams in an Agile environment. Experience with digital services, Jira/Confluence, cloud technologies, APIs, system integration or ICT governance would be an advantage.