Application Support with Network

We are looking for an experienced Application Support Engineer with strong knowledge of Network, DNS, Linux/Unix, and application monitoring tools . The candidate will be responsible for production support, incident troubleshooting, monitoring, and ensuring application availability and stability. Responsibilities: Provide L2/L3 application and production support for critical applications. Troubleshoot issues related to Network, DNS, Linux/Unix, and application connectivity . Monitor application health, performance, and availability using Splunk, Grafana, AppDynamics , or similar tools. Analyze logs, alerts, and performance metrics to identify and resolve incidents. Handle incident, problem, and change management activities as per ITIL processes. Perform root cause analysis (RCA) and implement preventive measures. Coordinate with Network, Infrastructure, Development, and other support teams for issue resolution. Participate in production deployments, maintenance activities, and on-call support. Required Skills: Strong experience in Application/Production Support . Good knowledge of Linux/Unix administration and troubleshooting. Strong understanding of Networking concepts and DNS . Hands-on experience with Splunk, Grafana, AppDynamics , or similar monitoring tools. Good understanding of TCP/IP, HTTP/HTTPS, load balancing, and connectivity troubleshooting . Experience with incident, problem, and change management . Strong troubleshooting, communication, and stakeholder management skills. Good knowledge of SQL and application log analysis is preferred.