Application Support Engineer Trainee

DXC Technology is looking for a Junior Java Application Support Engineer Trainee to join our team under the Graduate Industry Traineeship (GRIT) Programme. This opportunity is designed for fresh graduates and early-career professionals who are looking to gain hands-on experience supporting enterprise applications in a real-world production environment. You will work alongside experienced technical teams to support business-critical Java applications, troubleshoot issues, monitor system performance, and develop practical skills in application support and IT operations. Key Responsibilities Provide application support for Java-based applications and services. Monitor application performance, availability, and system health. Investigate and resolve application incidents and service requests. Analyze application logs and troubleshoot system and database issues. Support deployment, testing, and maintenance activities. Work closely with development, infrastructure, and business teams to resolve technical issues. Participate in incident, problem, and change management processes. Document support procedures, troubleshooting steps, and known issues. Ensure support tickets are managed within agreed service levels. Contribute to continuous improvement initiatives to enhance application reliability and efficiency. Requirements Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field. Fresh graduates are encouraged to apply. Basic knowledge of Java, J2EE, Spring Framework, and Object-Oriented Programming. Understanding of SQL and relational databases. Familiarity with REST or SOAP APIs and web services. Basic knowledge of Windows and/or Linux operating systems. Internship, final-year project, or academic experience involving Java development or support is advantageous. Strong interest in application support, troubleshooting, and enterprise technologies. Preferred Attributes Strong analytical and problem-solving skills. Good communication and collaboration abilities. Eagerness to learn and take on new challenges. Detail-oriented and proactive mindset. Ability to work effectively in a team environment. GRIT Programme Details 6-month full-time traineeship. Structured on-the-job training and mentorship. Exposure to enterprise-scale applications and technologies. Opportunity to develop practical skills in application support, incident management, and production operations. Successful trainees may be considered for future permanent opportunities based on business needs and performance. Location: Candidate must be willing to work onsite at the client project location near Jurong East MRT. Work Arrangement: Full-time onsite (5 days per week). No hybrid or remote work arrangement is available for this role. All GRaduate Industry trainees must fulfil the following criteria: Singapore Citizen or Permanent Resident; and Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026 Applicants must have no prior work experience and be willing to commit to a six-month full-time traineeship. Refer to - https://www.swda.gov.sg/home/newsroom/graduate-industry-traineeships-(grit)-and-grit-gov-programmes