Application Support Analyst - Contract

About the Role We are looking for an Application Support Analyst to bridge business needs and technical delivery. You will translate requirements into solutions, support React/TypeScript and Java applications , maintain legacy COBOL/JCL systems, and work closely with project leads and users to keep operations running smoothly. Functional Support • Understand business needs and translate them into technical requirements. • Analyze and design for new enhancements and/or existing functionalities. • Data mining and testing to ensure new enhancements and/or existing functionalities meet business needs. • Work with project leads, users, and developers to improve processes and functionality. Technical Support • Assist with React/TypeScript frontend and Java application development, troubleshooting, and BAU (Business-As-Usual) support post-implementation. • Monitor and troubleshoot batch processing jobs and ensure batch cycles run without failures. • Write and optimize SQL queries for reporting and data analysis. • Maintain application code in COBOL and JCL, including legacy database and file structures (VSAM, sequential files). • Support client project leads and users with technical issues and work on improving system performance. Problem Solving • Identify and resolve technical issues related to React/TypeScript frontend applications, Java backends, and SQL databases post-implementation. • Investigate and troubleshoot frontend UI/UX issues, ensuring a seamless user experience. • Help analyze operational problems and suggest improvements. Teamwork • Work closely with both technical teams and business project leads/users to ensure smooth communication. • Contribute to system improvements and process automation. • Collaborate with cross teams to deliver cohesive frontend solutions. Skills & Qualifications • Experience with React and TypeScript for frontend development. • Experience with Java for backend application developmen t. • Strong SQL skills for querying, reporting, and data analysis. • Familiarity with COBOL and JCL, and legacy file/database structures such as VSAM. • Experience supporting batch processing jobs and troubleshooting batch cycle failures. • Strong communication skills and ability to work with both technical teams and business stakeholders.