AI Automation & Developer - WFH

This is a remote position. About Us We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners. ​ Job Summary We are seeking an Expert-Level AI Automation Specialist with 3-5 years of experience in business process automation, AI-driven workflow integration, and API-based solutions. This role is critical in streamlining operations, integrating AI solutions, and enhancing business efficiency through automation. You will play a key role in optimizing workflows, developing AI-powered solutions, and ensuring seamless integration across platforms. Key Responsibilities Business Process Automation Design, develop, and implement end-to-end automation workflows to optimize business operations. Automate repetitive tasks, reduce manual work, and increase operational efficiency across departments. Utilize low-code/no-code automation tools (Make.com, Zapier, Selenium, Python scripts) to streamline processes. AI Integration & Prompt Engineering Develop and optimize AI-powered workflows using tools like ChatGPT, Claude, Synthflow AI, and Vapi . Implement AI-driven solutions for customer interactions, chatbot automation, and data processing. Leverage prompt engineering to refine AI-generated outputs for various business applications. API Integration & System Connectivity Build and maintain API integrations between platforms such as Shopify, Webflow, OpenAI, Make.com, and WordPress. Develop custom automation scripts to connect and synchronize data across different business applications. Troubleshoot and resolve API-related issues to ensure smooth operations. Sales Funnel & Marketing Automation Automate lead generation, email marketing, and appointment scheduling for sales and client acquisition. Optimize CRM automation using HubSpot, Zoho CRM, Pipedrive, and Airtable to manage customer relationships. Implement automation workflows for landing pages, lead nurturing, and conversion optimization. Inbound & Outbound AI Voice Agent Development Develop AI-powered voice agents for inbound and outbound communications. Implement speech-to-text and NLP-driven solutions for improved customer engagement. Utilize AI tools to automate customer interactions and reduce human intervention in repetitive tasks. Workflow Streamlining & Optimization Organize and optimize business workflows for enhanced productivity and operational efficiency. Continuously analyze and refine processes to ensure peak performance and scalability. Provide training and documentation to help teams effectively utilize AI-driven automation tools. Data Analysis & Reporting Utilize Excel 365, Airtable, SQL and database automation for structured data management. Generate data-driven insights and reports to support strategic decision-making. Implement automated reporting systems to track performance and optimize workflows. ​ ​ Requirements What We're Looking For: 3-5 years of experience in AI automation, process automation, or workflow optimization. Strong expertise in AI-powered automation tools (ChatGPT, Claude, Synthflow AI, Vapi). Proficiency in API integrations between platforms such as Shopify, Webflow, OpenAI, Make.com, and WordPress. ). Expert in low-code/no-code automation platforms (Zapier, Make.com, Selenium, Python scripting). Experience with CRM automation (HubSpot, Zoho CRM, Airtable, Pipedrive). Knowledge of sales funnel automation, chatbot development, and AI voice agents. Advanced proficiency in Microsoft Office 365, and data automation tools. Benefits Why IntoGREAT? Competitive Compensation Package:An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support:Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity. Career Growth and Development:Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership:A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us! Originally posted on Himalayas