Agile Coach

The Agile Coach is responsible for fostering and promoting agile values, principles, and best practices across the organization. This role supports various teams in developing a continuous improvement mindset and delivering high-value outcomes. The Agile Coach plays a critical role in scaling agility at the tribe or enterprise level by embedding within teams, providing actionable feedback, and enabling sustainable agile maturity. ROLES AND RESPONSIBILITIES Engage with teams through regular participation in ceremonies and day-to-day collaboration to provide coaching and support. Deliver individual and team coaching to enhance agile mindset, practices, and performance. Facilitate regular performance reviews with team leads and scrum masters to address challenges and align on improvements. Review team practices and backlogs to ensure alignment with agile principles. Collaborate with leaders to share insights and guide team development. Present key metrics and observations to inform leadership decisions. Lead retrospectives to reflect on progress and identify improvement opportunities. Conduct learning sessions on agile topics—such as Value Stream Mapping—to build capability and promote continuous learning. Support ongoing agile transformation efforts across teams and the organization. SKILLS, QUALIFICATIONS, AND COMPETENCIES Proven experience as an Agile Coach, Scrum Master, or Delivery Lead Deep knowledge of agile frameworks such as Scrum, Kanban, SAFe,etc. Strong facilitation, mentoring, and coaching skills Experience working in scaled agile environments or with tribes/squads Familiarity with agile performance metrics and tooling (e.g., Jira, Confluence) Certifications such as ICP-ACC, Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent with background in enterprise transformation or change management is a plus Ability to challenge assumptions, assess practices objectively, and provoke thought that drives improvement Can align agile coaching efforts with broader organizational goals and transformation roadmaps Skilled at discerning recurring behaviors, systemic blockers, and team dynamics that impact performance Understands how individual actions affect the larger system, and can provide guidance that leads to long-term improvements Balances assertiveness and empathy in facilitating growth, feedback, and tough conversations Works across roles and levels, empowering teams while influencing leadership toward agile maturity