Jobs · ashby:clera
Agent Product Manager
Clera · San Francisco · Posted 6d ago
About the role
Connect customers and engineering to build AI agents for workflows in a hospitality-focused software company.
ABOUT THE ROLE
This individual contributor role connects customers, sales, and engineering at a hospitality-focused AI software company. You will spend most of your time working directly with customer accounts, building agents for their workflows, and bringing recurring needs to engineering as product opportunities.
WHAT YOU'LL DO
– Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations that support retention and growth.
– Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.
– Identify patterns in customer requests and translate them into prioritized feature opportunities for engineering.
– Partner with engineering to resolve agent limitations and scope new capabilities.
– Automate repeatable work and improve your efficiency while prioritizing high-value customer interactions.
WHAT WE'RE LOOKING FOR
– At least 3 years of experience in product management, operations, or customer-facing technical roles delivering solutions for customers.
– Demonstrated experience building automations or workflows with scripting, RPA, no-code platforms, or similar tools.
– Experience managing customer relationships and leading onboarding, support, or business review calls.
– Ability to scope technical requirements and turn customer needs into implementable specifications.
– Experience using AI coding assistants such as Claude, Codex, or ChatGPT to prototype or build solutions.
– Strong judgment in identifying patterns across customer needs and deciding what to solve with automation or engineering.
– Experience with non-technical business customers is valuable; hospitality, travel, customer service, and tools such as Zapier, Make, or n8n are helpful.
COMPENSATION & BENEFITS
Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Benefits include health insurance and a 401(k) match. Visa sponsorship is not available; authorization to work in the United States is required.
LOCATION
On-site in San Francisco, California.
Read the full posting on ashby:clera →
Why this role stands out
- ★Equity is part of the package
- ★Early-stage startup — outsized ownership and impact
FAQ
Is the Agent Product Manager role at Clera remote?+
This Agent Product Manager position is listed as onsite (San Francisco).
What seniority level is this Agent Product Manager role?+
This is a mid level position.
How do I apply for the Agent Product Manager role at Clera?+
Use the "Apply on ashby:clera" button to open the original posting on ashby:clera, where you can submit your application directly to Clera.