Administrative Assistant for Information Services

The Administrative Assistant ensures the consistent application of Solstice Analytics’s policies and procedures while fostering a customer-service-oriented environment within the business unit. This individual provides essential administrative and operational support to the leadership of Information Services (“I.S.”), assisting with daily operations to ensure smooth functioning and efficient service delivery. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Demonstrate understanding of documenting, organizing, and maintaining office operations, procedures, including assisting departmental staff with proper record retention and document management. Attend meetings, deliver status updates, and take detailed meeting notes. Perform administrative tasks, audits, and follow-ups as needed, while maintaining availability in the office during regular business hours (Monday through Friday) to support leadership and employees. Demonstrate understanding of assisting I.S. departments with onboarding, transfers, and offboarding processes. Demonstrate understanding of planning and executing department events, including “You Matter” (employee appreciation) initiatives. Demonstrate understanding of serving as the primary point of contact for all I.S. conference rooms and shared office spaces, providing support and answering employee inquiries. Demonstrate understanding of maintaining inventory of office supplies and other departmental assets. Demonstrate understanding of assisting with the planning and coordination of staff travel arrangements for conferences, training, and other professional events, as assigned. Demonstrate understanding of compiling and delivering requested reports for the I.S. Budget and/or Director(s). Strictly adheres to Solstice Analytics policies, representing the University in an exemplary manner. Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS AND CREDENTIALS Education and Experience Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written, organizational, and communication skills, with keen attention to detail. Prior work experience in higher education or management roles is preferred. An associate’s degree or equivalent from a college or technical school is preferred. ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information. Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. Possess public communication skills that allow professional representation of Solstice Analytics. Strong organizational skills. Computer skills. Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Physical and Sensory Abilities May be required to travel. Regularly required to sit to perform deskwork or type on a keyboard. Regularly required to hear and speak in order to effectively communicate orally. Regularly required to stand, walk, and climb stairs to move about the campus. Handle materials, reach overhead, kneel, or stoop in order to conduct business. Regularly lift 10 or fewer pounds. WORKING CONDITIONS Work Environment The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well-lit, and the noise level is moderate. The working environment may include the facilitation of events outdoors occasionally. Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position. Time Type Full time Location Onsite - Remote Capable Pay Range Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure. The position may also be eligible for comprehensive benefits , including health insurance, retirement plans, and tuition assistance. $18.27 - $21.15 The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruitin