Administrative Assistant

Northwind Robotics is a virtual-first musculoskeletal (MSK) care and lifestyle medicine company helping self-funded employers reduce healthcare costs and improve outcomes for their members. We are a growth-stage startup that believes in providing care that is efficient, effective and empowering. Our mission is to care and connect with everyone to reinvent the body and mind on their journey to whole living. If this mission statement is one that resonates with you, we want you on our team. The Role This is a role for someone early in their career who wants to learn how a fast-growing healthcare startup actually runs. You'll work alongside our Executive Assistant to support the CEO, own real responsibilities from day one, and build skills across executive support, clinical operations, people, and culture. This is a hybrid role based in our San Francisco Financial District office, with required in-office days Monday, Tuesday, and Thursday. Remote work is not available for this position. Who You Are Team player and go-to person Strong organizational skills — you track things, follow up, and don't let items fall through the cracks. Clear communicator, both written and verbal, with a professional and warm tone. Comfortable wearing many hats and shifting priorities without losing your footing. Proactive by nature — you notice what needs doing and do it without being asked. What You'll Own Report to the Executive Assistant to help support across leadership needs — support on CEO-facing deliverables, learning to anticipate leadership needs independently over time. Own light scheduling for internal and external meetings, handling rescheduling and meeting logistics with care. Book travel and manage expense tracking to keep things seamless for leadership. Draft and send internal communications, meeting recaps, and follow-up emails on behalf of the EA. Maintain and improve internal tracking systems, SOPs, and shared docs to keep operations organized and scalable. Eventually take ownership of meeting notes across leadership syncs, ensuring action items are captured, assigned, and followed through. Assist with vendor relationship management — tracking contracts, renewals, and communications. Support onboarding logistics for new hires such as equipment coordination. Provide cross-functional admin support across Sales, Customer Success, and Operations teams as priorities shift. Keep the office fully stocked and welcoming — order and restock snacks, cleaning supplies, and new hire desk setups. Pick up team lunch. Contribute to team culture — help coordinate events, celebrations, birthdays, retreats, and weekly syncs that reflect who we are. Minimum Qualifications Bachelor’s degree or equivalent Resides in the San Francisco Bay Area Strong written communication skills — comfortable drafting professional emails and internal docs Comfortable with tools like Google Workspace, Slack, and willing to learn new systems quickly. Ability to handle sensitive and confidential information with discretion Demonstrated ability to manage multiple priorities and self-direct in a fast-moving environment Eagerness to grow into an EA or operations role — this position is designed as a direct pipeline Benefits Early equity stake Medical (PPO, HMO, HDHP), dental and vision FSA administration Life Insurance Short/long term disability Employee Assistance Program (EAP) Commuter benefits 401K We are an Equal Opportunity Employer - We celebrate diversity and believe it is the key to creating vibrant, healthy communities! We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.