1 Year Systems Engineer (Printing Solutions)

Location: Pasir Panjang Duration: 1 year contract Working Hours: Mon - Fri, 845 - 545 Salary: Up to $3400 Job Responsibilities: Provide Tier 2 technical support for escalated MFD software, network, DFE and colour-related issues. Diagnose and resolve technical issues within SLA timelines, documenting root causes and solutions. Troubleshoot network scanning, connectivity and authentication issues (SMB, FTP, WebDAV, LDAP, etc.). Perform on-site installation, configuration and testing of Multifunction Devices (MFDs). Install, configure and troubleshoot Digital Front End (DFE) systems, including Fiery or equivalent. Perform software updates, patch management and routine system maintenance. Conduct colour calibration, ICC profiling and troubleshoot colour consistency issues. Liaise with customer IT teams to resolve technical issues and ensure smooth system integration. Provide technical guidance and support to Customer Service Engineers. Job Requirements: Diploma in Information Technology, Computer Engineering, Electronics, or related field Minimum 2–3 years in a technical support or field engineering role Hands-on experience with MFD installation and troubleshooting Working knowledge of Kerberos, LDAP, Active Directory, TCP/IP, DNS, SMB Experience with DFE systems (Fiery or equivalent) is an advantage Knowledge of colour management and ICC profiling is an advantage Strong problem-solving and customer-facing communication skills GOOD TO HAVE Vendor certifications (Fiery Certified, Konica Minolta, Ricoh, Xerox, or equivalent) Basic Linux knowledge Experience with Wireshark or network diagnostic tools Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd